Dedicated IT Solutions for Small Businesses in Lehigh Valley 

ET&T has been a trusted name in the field of communications and IT services since 1968. As a family-owned and operated company, we provide more than just IT solutions; we deliver a commitment to personal attention and high-quality service that small businesses in the Lehigh Valley area have come to rely on. Our leadership team, Mike Bubernack and Fusun Bubernack, brings over 60 years of combined experience, ensuring that we uphold the values of tradition, consistency, longevity, and reliability in every service we offer.

55

Years in Business

200+

Customers Who've Been With Us for 10 or More Years

4500+

Businesses Served
Two colleagues review documents together at a conference table in a professional office setting.

Why Small Businesses Choose ET&T for IT Support

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Tailored IT Solutions: Custom IT services designed to meet the unique needs of small businesses.
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Direct Communication: Easy access to support without the hassle of dealing with third-party providers or outsourced help desks.
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Cost-Effective Strategies: Leverage our longstanding relationships with local carriers to negotiate cost savings on your behalf.

Addressing the Unique IT Challenges of Small Businesses

Small businesses face unique challenges that require tailored IT solutions.
  • Resource Management: Maximizing IT efficiency with limited resources.

  • Scalability: IT systems that can grow with your business without large upfront investments.

  • Security: Protecting sensitive data against increasing cyber threats.

  • Technology Integration: Seamlessly integrating new technology with existing systems.

Frequently Asked Questions (FAQs)

What makes ET&T’s small business IT support unique in Lehigh Valley?
Our personalized approach and deep understanding of the local business environment set us apart.
How can ET&T help reduce IT costs for small businesses?
We negotiate directly with suppliers and carriers to secure the best prices and service agreements for our clients.
What kind of support can I expect from ET&T?

We provide 24/7 monitoring and a dedicated contact for all your IT needs.

Can ET&T assist with data backup and disaster recovery plans?

Yes, we offer comprehensive data backup and disaster recovery services to ensure your business continuity.

How does ET&T ensure the security of our IT systems?

We implement the latest cybersecurity technologies and practices tailored to your specific business needs.

No Other Telecom Group Delivers this Level of Attention

Meet with ET&T, hear what they have to say. They were hyper-focused on helping us and not trying to just sell us their product. From the very first meeting all the way through to the installation, I have not been involved with another telecom group that delivers their level of attention....

Meet with ET&T, hear what they have to say. They were hyper-focused on helping us and not trying to just sell us their product. From the very first meeting all the way through to the installation, I have not been involved with another telecom group that delivers their level of attention. ET&T now provides us with systems that allow our business to successfully navigate the post-covid world. The knowledge and experience they bring to the table has really raised the bar.


Ron Keck

Technology Delivery Manager

Exceeding Expectations With Amazing Service

"From start to finish, the response from ET&T is beyond what we had expected. We explored all options together to create a system that was perfect for our organization, as well as our budget. ET&T practically did everything for us and made the transition very easy and not stressful. And...

"From start to finish, the response from ET&T is beyond what we had expected. We explored all options together to create a system that was perfect for our organization, as well as our budget. ET&T practically did everything for us and made the transition very easy and not stressful. And the training they provide is amazing. The entire team is patient, walks us through every process, and immediately answers all our questions. BEST...DECISION...EVER!"

BCTransport.org


Lisa Lange

Office Manager

Exceptional Response Time and High Level of Service

ET&T has been updating and upgrading our telecommunication system since 2006. They also handle our IT network and provide us with a seamless work environment which permits us to securely work from anywhere. Their response time and level of service have always been exceptional whenever...

ET&T has been updating and upgrading our telecommunication system since 2006. They also handle our IT network and provide us with a seamless work environment which permits us to securely work from anywhere. Their response time and level of service have always been exceptional whenever we need them.


Bryan Dunlap

Director of Finance

The best technicians I have ever worked with

We have never had a bad incident with ET&T's customer service or technicians. They are always helpful, courteous, and willing to do whatever is needed to get the job done. We have had the privilege of working with ET&T many times, and I can honestly say that they have some of the best...

We have never had a bad incident with ET&T's customer service or technicians. They are always helpful, courteous, and willing to do whatever is needed to get the job done. We have had the privilege of working with ET&T many times, and I can honestly say that they have some of the best technicians I have ever worked with.


Mike McGrann

Senior Technical Engineer

Appreciate the Professionalism, Expertise and Personal Commitment

We did a telephone system reboot to accommodate the deployment of a new firewall. I write to commend Jay for insuring this was a seamless and efficient process. Jay's professionalism and expertise is matched only by his sincere concern for the customer. This level of service is a big part of...

We did a telephone system reboot to accommodate the deployment of a new firewall. I write to commend Jay for insuring this was a seamless and efficient process. Jay's professionalism and expertise is matched only by his sincere concern for the customer. This level of service is a big part of what we appreciate about ET&T!


Michael Nagel

Director of Project & Facility Management

Complete, Consistent and Continuous IT Services

Reliable IT is essential for us to operate our business. We need it to work seamlessly without any disruptions and be handled with care. This is exactly what ET&T consistently delivers. They excel in communicating with our over 100 count staff and helping everyone quickly overcome any...

Reliable IT is essential for us to operate our business. We need it to work seamlessly without any disruptions and be handled with care. This is exactly what ET&T consistently delivers. They excel in communicating with our over 100 count staff and helping everyone quickly overcome any unique IT challenges. We not only utilize them for our IT management and monitoring, but also other technology related services like cabling, infrastructure, and hardware improvements across our area locations. They deeply understand how we operate and provide us with on-time and on-point service. ET&T always delivers what they say they will.


Dave Fagerstrom

CEO

Quick, Thorough, and Courteous IT Professionals

"Working with Hugh is an excellent experience. When he set up my new work PC, he was quick, thorough, and courteous. He made sure to retrieve and reinstall all the programs I typically use and made sure I was comfortable with everything before he left. He even reorganized the cords under my desk...

"Working with Hugh is an excellent experience. When he set up my new work PC, he was quick, thorough, and courteous. He made sure to retrieve and reinstall all the programs I typically use and made sure I was comfortable with everything before he left. He even reorganized the cords under my desk for efficiency! Over the years I've worked with many IT professionals and Hugh is by far the best."

SuburbanTransit.org


Beth Burns

Marketing Manager

Our service has been outstanding! 

ET&T has helped us update to modern technology. They have been friendly, knowledgeable and their response time has been excellent.

Melissa Wehr

Township Clerk

Exceed Expectations & Deliver a High Level of Attention

Our new phone installation was very efficient and professional. Everything was ready for our installation date, we had no lapse of service, and our staff love the new phones. I also want to mention that our technician did a fantastic job! He had to do some troubleshooting and was able to...

Our new phone installation was very efficient and professional. Everything was ready for our installation date, we had no lapse of service, and our staff love the new phones. I also want to mention that our technician did a fantastic job! He had to do some troubleshooting and was able to quickly resolve the issues. I honestly appreciate how smooth this entire process has been. Thank you ET&T, for exceeding our expectations and delivering a high level of service.


Michelle Carrol

Assistant to the Borough Manager

Consistently Excellent Service & Problem Resolution

Our calls were not going to voicemail and we needed someone to figure out why. ET&T's technician showed up on schedule and got to work on finding the problem. Even though it turned out to be an issue with our phone service provider, he identified the cause and made sure it was correctly...

Our calls were not going to voicemail and we needed someone to figure out why. ET&T's technician showed up on schedule and got to work on finding the problem. Even though it turned out to be an issue with our phone service provider, he identified the cause and made sure it was correctly resolved. We are very happy with the excellent service consistently provided by ET&T.


Wanda Stackhouse

Records Manager

 A trusted partner in helping us stay on the forefront of innovation

We serve some of the most vulnerable members of our community, and reliable technology is key to delivering on our mission. ET&T has been a trusted partner in helping us stay on the forefront of innovation, ensuring our systems run smoothly and efficiently. Their team truly understands our...

We serve some of the most vulnerable members of our community, and reliable technology is key to delivering on our mission. ET&T has been a trusted partner in helping us stay on the forefront of innovation, ensuring our systems run smoothly and efficiently. Their team truly understands our needs and provides solutions that support both our operations and our growth.


Susan Kopystecki

Executive Director

Efficient, Innovative, and Valuable Technological Assets

"Working with ET&T has been a rewarding experience, and I have full confidence in their ability to deliver outstanding results. The solutions provided by ET&T have significantly enhanced our ability to streamline processes and accomplish tasks efficiently. Whether it's through their...

"Working with ET&T has been a rewarding experience, and I have full confidence in their ability to deliver outstanding results. The solutions provided by ET&T have significantly enhanced our ability to streamline processes and accomplish tasks efficiently. Whether it's through their innovative software or hardware offerings, ET&T has empowered our team to work smarter, not harder."

wrighttownship.org


Pamela Heard

Township Secretary/Treasurer

You Deserve IT Support That Feels Like A Relief – Not A Chore 

If you're tired of unreturned calls, confusing invoices, and not knowing who to trust—let's change that. Book Your Free IT Clarity Call or Download our Free Guide and see what your IT partner should be doing for you.

Get In Touch

Choose ET&T for responsive telecommunications support for businesses in and around the Lehigh Valley.

Address:
2360 Avenue A
Bethlehem, PA 18017

Phone: 610-628-2461

Email: Help@ET-T.com

2360 Avenue A, Bethlehem, PA 18017