Privacy Policy
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the website. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that request for information. We do not share this information with outside parties except to the extent necessary to complete that process.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.
We use non-identifying and aggregate information to better design our website but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can inquire about all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
SMS Compliance Privacy Policy and Terms/Conditions:
ET&T is committed to protecting the privacy of individuals who interact with our SMS (Short Message Service) communications. This SMS Compliance Privacy Policy explains how we collect, use, disclose and protect personal information obtained through our SMS programs. This Policy is specifically focused on SMS communications and supplements but does not replace ET&T's general Privacy Policy above.
Scope
This Policy applies to all SMS communications sent by or on behalf of Wildix, including but not limited to:
Appointment reminders
Order confirmations
Account updates
Promotional messages
Customer service interactions
Emergency notifications
Two-factor authentication codes
Information We Collect
When you interact with our SMS program, we may collect the following types of information:
Mobile Phone Number: Your mobile phone number is essential for delivering SMS messages.
Message Content: We may retain the content of SMS messages you send to us and that we send to you. This is for record-keeping, quality assurance, and to address any inquiries or disputes.
Consent Records: We maintain records of your consent to receive SMS messages, including the date, time, and method of consent (e.g., opt-in keyword, web form submission).
Opt-Out Records: We maintain records of your opt-out requests.
Delivery Status: We track whether messages are successfully delivered.
Interaction Data: We may collect data about your interactions with our SMS messages, such as whether you clicked on any links included in the message (if applicable).
Device Information (Limited): In some cases, we may indirectly receive limited device information, such as the mobile carrier associated with your phone number. This is typically obtained through our SMS service provider. We do NOT actively collect detailed device identifiers or location data through our SMS program.
Information you provide: We will collect any information that you provide via SMS.
How We Use Your Information
We use the information we collect through our SMS program for the following purposes:
Sending SMS Messages: To send you the SMS messages you have requested or consented to receive, including the types of messages listed in Wildix SMS Compliance Privacy Policy#Scope.
Providing Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance related to our products and services.
Improving Our Services: To analyze message delivery rates, engagement, and overall program effectiveness to improve our SMS communications.
Compliance with Laws and Regulations: To comply with applicable laws and regulations related to SMS messaging, including the Telephone Consumer Protection Act (TCPA) and carrier guidelines.
Legal Requirements: To respond to lawful requests from government authorities or to protect our legal rights.
Internal Business Purposes: For internal business purposes related to the logging of communication.
Disclosure of Your Information
We may disclose your information to the following third parties:
SMS Service Providers: We use third-party service providers to send and manage our SMS communications. These providers have access to your mobile phone number and message content but are contractually obligated to protect your information and use it only for the purpose of providing SMS services to ET&T.
Legal Authorities: We may disclose your information to law enforcement, government agencies, or other third parties if required by law or legal process or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via SMS (if feasible) and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Affiliates: We may share information with our affiliated companies for the purposes outlined in this policy.
With your consent: We may share information for any purpose with your consent.
Your Choices and Control (Opt-Out)
Opting Out: You can opt out of receiving SMS messages from ET&T at any time by replying "STOP," "QUIT," "CANCEL," "END," or "UNSUBSCRIBE" to any of our messages. We will process your opt-out request promptly, and you will receive a confirmation message.
Opting Back In: If you opt out and later wish to receive SMS messages again, you will need to re-subscribe through the original opt-in method (e.g., texting the opt-in keyword, submitting a web form or sending a email).
Help: You can text "HELP" to receive information about our SMS program, including contact information.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Secure Storage: We store your information on secure servers with restricted access.
Data Encryption: We use encryption to protect your mobile phone number and message content during transmission and storage, where feasible.
Access Controls: Only authorized personnel have access to your information.
Service Provider Agreements: We have agreements with our SMS service providers that require them to maintain appropriate security measures.
Data Retention
We retain SMS message content and associated data for 3 years for legal and compliance purposes.
Children's Privacy
Our SMS program is not intended for children under the age of 18. We do not knowingly collect personal information from children through our SMS program. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to this Policy
We may update this Policy from time to time. We will notify you of any material changes by sending an SMS message (if feasible) or by posting a notice on our website. Your continued use of our SMS program after the effective date of the revised Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Policy or our SMS practices, please contact us at:
ET&T
2360 Avenue
Bethlehem, PA 18017
Phone: 610-433-1000
info@et-t.com
Introduction
ET&T is committed to protecting the privacy of individuals who interact with our SMS (Short Message Service) communications. This SMS Compliance Privacy Policy explains how we collect, use, disclose and protect personal information obtained through our SMS programs. This Policy is specifically focused on SMS communications and supplements but does not replace ET&T's general Privacy Policy above.
Scope
This Policy applies to all SMS communications sent by or on behalf of Wildix, including but not limited to:
Appointment reminders
Order confirmations
Account updates
Promotional messages
Customer service interactions
Emergency notifications
Two-factor authentication codes
Information We Collect
When you interact with our SMS program, we may collect the following types of information:
Mobile Phone Number: Your mobile phone number is essential for delivering SMS messages.
Message Content: We may retain the content of SMS messages you send to us and that we send to you. This is for record-keeping, quality assurance, and to address any inquiries or disputes.
Consent Records: We maintain records of your consent to receive SMS messages, including the date, time, and method of consent (e.g., opt-in keyword, web form submission).
Opt-Out Records: We maintain records of your opt-out requests.
Delivery Status: We track whether messages are successfully delivered.
Interaction Data: We may collect data about your interactions with our SMS messages, such as whether you clicked on any links included in the message (if applicable).
Device Information (Limited): In some cases, we may indirectly receive limited device information, such as the mobile carrier associated with your phone number. This is typically obtained through our SMS service provider. We do NOT actively collect detailed device identifiers or location data through our SMS program.
Information you provide: We will collect any information that you provide via SMS.
How We Use Your Information
We use the information we collect through our SMS program for the following purposes:
Sending SMS Messages: To send you the SMS messages you have requested or consented to receive, including the types of messages listed in Wildix SMS Compliance Privacy Policy#Scope.
Providing Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance related to our products and services.
Improving Our Services: To analyze message delivery rates, engagement, and overall program effectiveness to improve our SMS communications.
Compliance with Laws and Regulations: To comply with applicable laws and regulations related to SMS messaging, including the Telephone Consumer Protection Act (TCPA) and carrier guidelines.
Legal Requirements: To respond to lawful requests from government authorities or to protect our legal rights.
Internal Business Purposes: For internal business purposes related to the logging of communication.
Disclosure of Your Information
We may disclose your information to the following third parties:
SMS Service Providers: We use third-party service providers to send and manage our SMS communications. These providers have access to your mobile phone number and message content but are contractually obligated to protect your information and use it only for the purpose of providing SMS services to ET&T.
Legal Authorities: We may disclose your information to law enforcement, government agencies, or other third parties if required by law or legal process or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via SMS (if feasible) and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Affiliates: We may share information with our affiliated companies for the purposes outlined in this policy.
With your consent: We may share information for any purpose with your consent.
Your Choices and Control (Opt-Out)
Opting Out: You can opt out of receiving SMS messages from ET&T at any time by replying "STOP," "QUIT," "CANCEL," "END," or "UNSUBSCRIBE" to any of our messages. We will process your opt-out request promptly, and you will receive a confirmation message.
Opting Back In: If you opt out and later wish to receive SMS messages again, you will need to re-subscribe through the original opt-in method (e.g., texting the opt-in keyword, submitting a web form or sending a email).
Help: You can text "HELP" to receive information about our SMS program, including contact information.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Secure Storage: We store your information on secure servers with restricted access.
Data Encryption: We use encryption to protect your mobile phone number and message content during transmission and storage, where feasible.
Access Controls: Only authorized personnel have access to your information.
Service Provider Agreements: We have agreements with our SMS service providers that require them to maintain appropriate security measures.
Data Retention
We retain SMS message content and associated data for 3 years for legal and compliance purposes.
Children's Privacy
Our SMS program is not intended for children under the age of 18. We do not knowingly collect personal information from children through our SMS program. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to this Policy
We may update this Policy from time to time. We will notify you of any material changes by sending an SMS message (if feasible) or by posting a notice on our website. Your continued use of our SMS program after the effective date of the revised Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Policy or our SMS practices, please contact us at:
ET&T
2360 Avenue
Bethlehem, PA 18017
Phone: 610-433-1000
info@et-t.com
