Business Phone Systems in Lehigh Valley 

Meet with ET&T, hear what they have to say. They were hyper-focused on helping us and not trying to just sell us their product. From the very first meeting all the way through to the installation, I have not been involved with another telecom group that delivers their level of attention. ET&T now provides us with systems that allow our business to successfully navigate the post-covid world. The knowledge and experience they bring to the table has really raised the bar.

ET&T has been updating and upgrading our telecommunication system since 2006. They also handle our IT network and provide us with a seamless work environment which permits us to securely work from anywhere. Their response time and level of service have always been exceptional whenever we need them.

Our calls were not going to voicemail and we needed someone to figure out why. ET&T's technician showed up on schedule and got to work on finding the problem. Even though it turned out to be an issue with our phone service provider, he identified the cause and made sure it was correctly resolved. We are very happy with the excellent service consistently provided by ET&T.

Reliable IT is essential for us to operate our business. We need it to work seamlessly without any disruptions and be handled with care. This is exactly what ET&T consistently delivers. They excel in communicating with our over 100 count staff and helping everyone quickly overcome any unique IT challenges. We not only utilize them for our IT management and monitoring, but also other technology related services like cabling, infrastructure, and hardware improvements across our area locations. They deeply understand how we operate and provide us with on-time and on-point service. ET&T always delivers what they say they will.

"Working with Hugh is an excellent experience. When he set up my new work PC, he was quick, thorough, and courteous. He made sure to retrieve and reinstall all the programs I typically use and made sure I was comfortable with everything before he left. He even reorganized the cords under my desk for efficiency! Over the years I've worked with many IT professionals and Hugh is by far the best."

SuburbanTransit.org

Our new phone installation was very efficient and professional. Everything was ready for our installation date, we had no lapse of service, and our staff love the new phones. I also want to mention that our technician did a fantastic job! He had to do some troubleshooting and was able to quickly resolve the issues. I honestly appreciate how smooth this entire process has been. Thank you ET&T, for exceeding our expectations and delivering a high level of service.

We have never had a bad incident with ET&T's customer service or technicians. They are always helpful, courteous, and willing to do whatever is needed to get the job done. We have had the privilege of working with ET&T many times, and I can honestly say that they have some of the best technicians I have ever worked with.

"Working with ET&T has been a rewarding experience, and I have full confidence in their ability to deliver outstanding results. The solutions provided by ET&T have significantly enhanced our ability to streamline processes and accomplish tasks efficiently. Whether it's through their innovative software or hardware offerings, ET&T has empowered our team to work smarter, not harder."

wrighttownship.org

We did a telephone system reboot to accommodate the deployment of a new firewall. I write to commend Jay for insuring this was a seamless and efficient process. Jay's professionalism and expertise is matched only by his sincere concern for the customer. This level of service is a big part of what we appreciate about ET&T!

We serve some of the most vulnerable members of our community, and reliable technology is key to delivering on our mission. ET&T has been a trusted partner in helping us stay on the forefront of innovation, ensuring our systems run smoothly and efficiently. Their team truly understands our needs and provides solutions that support both our operations and our growth.