The leading provider of IT Support, Phone Systems, and Network Security Solutions for small to mid-size businesses in and around the Lehigh Valley.
What makes us the best local IT provider in the Lehigh Valley to partner with? For starters, ET&T has been a family-owned and operated business since its inception in 1968. This communications company is built on the practice of treating customers like they are an extended member of the family and providing service that is second to none… a tradition that still exists today. We’ve been an area staple for over five decades, providing small and mid-size business technology solutions and IT support to our neighbors all over the greater Lehigh Valley, PA area.
Tradition matters… consistency matters… longevity matters… and reliability matters. A critical piece of what makes us the best, and something we are tremendously proud of, is our professional, tenured team and the relationships we have built within our community. Mike, our CEO, and Dave, our Vice President, both got their humble beginnings in the ET&T stockroom over 40 years ago. Our President, Fusun, has been leading the company’s strategic vision for over 23 years. Tracy, our Executive Assistant, has been greeting and assisting customers for over 25 years. Our Project Manager, Tyler has been coordinating installations and on-site visits for our local customer base for over 15 years. Jay, our Senior Field Engineer has been installing and servicing business phone systems at ET&T for 15 years. Across the company, our team has a collective of 200 years of experience and service.
What is it that our team delivers that really sets us apart? ET&T is the one-stop resource for all our customers’ communication and IT needs. From our humble beginnings as a local telecommunications service provider, we have embraced emerging technologies and challenged ourselves to meet the changing needs of the businesses we serve. Over the years, the solutions we provide have expanded to include VoIP phone systems, managed IT services, network infrastructure, structured cabling, and security cameras. This puts us in the enviable position of being a complete business communications technology provider. It also creates an opportunity for our customers to eliminate the need for multiple vendors to handle all the different pieces of their interconnected networks- not to mention the frustrations that come when something acts up and no one wants to take responsibility. With us equipped to install, service, and oversee the entire business communications platform, you’re able to streamline support, expedite problem resolution, reduce costs, and focus on what really matters – your own business.
As a locally based IT company with a lengthy tenure, we offer several other advantages to our customers as well. We have long-established relationships with local phone and internet carriers and can negotiate savings on your behalf. Our depth of experience means we do not have to subcontract out any work and can maintain full control over the quality, schedule, and costs of all projects. All our associates are based locally and anytime you call our office, you speak with a live person ready to assist you. You will never encounter any complicated phone trees, overseas call centers, or scripted responses. At ET&T, it’s just a friendly voice and a person in tune with your situation. And since all our full-time technicians are located just down the road, we can have someone on-site within hours, not days, of your reaching out.
When you put it all together, there are few IT service providers who can match what we bring to the table, or more importantly, how terrific our meals taste. To learn more about the ingredients, and the improvements to our recipe over the years, follow the link to read our story:
The Story of ET&T
https://www.et-t.com/our-history/
Ready to see for yourself what makes us stand out from the crowd?
Schedule a 10-minute Discovery Meeting with one of our technology consultants.
Our Mission
ET&T’s goal is to provide our partners with predictable, business-focused, IT and communications services so they can focus on their core business. We are 100% committed to making sure business owners have the most reliable and professional IT service in Pennsylvania. Our team of talented IT professionals can recommend favorable solutions and mitigate your IT challenges.
