COVID-19 Update:
We are here to help you.
As the potential for business operations to be disrupted by COVID-19 (Coronavirus) becomes an increasing reality, all of us at ET&T want to assure you that we excel during trying times and have the tools and expertise to help you navigate through them. While these times might be uncertain, our unwavering dedication to providing you with the same level of service that you have become accustomed to is not. Our number one goal is to keep our employees, their families, our customers, and their families healthy and safe. That being said, we have moved into the next phase of our Pandemic Preparedness Plan and encourage you to share it with your teams.
Service Levels:
Per government regulations, our employees will be going virtual starting Monday March 23, 2020. They are equipped with all the tools necessary to serve you remotely so that we can continue to address your technology needs during these times.
On-Site Visits:
In order to be compliant with current government regulations and to do our part to mitigate the spread of the virus, we will only conduct on-site visits in the event of an emergency. For non-emergent issues, we will troubleshoot remotely. Rest assured, we are experts at walking you through what needs to be done to fix issues that we would normally be present to fix ourselves.
Remote Work Options:
We have received inquiries from many of you about remote working options for your own staff. For tips on what to do before sending your employees to work remotely, click here. Alternatively, below are two things to think about:
Phone Systems: If you are a current customer with ET&T installed and serviced phone systems, we have many options available for you to work remotely to continue seamless communication. Each customer has a unique circumstance, so to discuss your options please reach out to us service@et-t.com or 610-433-1000.
Remote Access to Systems: If you do not have a cloud file server or need access to on-premises applications, make sure you have an appropriate amount of VPN / Or other Remote Service options for the staff that needs access to on-premises data.
Please reach out to us at 610-433-1000 if you have any questions.
We’re always here, always ready to service you.
Dedicated to your success,
Fusun and Michael Bubernack
President and CEO of ET&T
Our Services
Why should you consider ET&T? Here's a video and 3 reasons:
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