A Family-Owned And Run IT Partner That Puts Your Business First
With A Guaranteed 15-Minute Response Time and Decades of Experience, We're Here to Keep Your Business Running Smoothly.
Stop Wasting Time, Money, and Sanity on Poor IT Service
Poorly managed IT is more than just a hassle—it's a risk to your entire Lehigh Valley business. When your IT provider isn't reliable, you could face:
Costly Downtime and Lost Productivity
Costly Downtime and Lost Productivity
Every minute of downtime means lost revenue and frustrated staff. Frequent interruptions disrupt your business's flow, leaving you scrambling to catch up and disappointing your clients in the process.
Cybersecurity Threats Putting Your Data at Risk
Cybersecurity Threats Putting Your Data at Risk
With cyber-attacks on the rise, failing to protect your business can lead to devastating data breaches. Without robust security measures, your sensitive business and client information is vulnerable, putting your reputation—and your bottom line—at risk.
Frustrating Delays When You Need Support
Frustrating Delays When You Need Support
When an IT issue arises, you need swift, dependable, local support to get things back on track within minutes. An unresponsive provider leaves you feeling powerless and wastes valuable time while issues remain unresolved.
Lack of Transparency Over Your Investment
Lack of Transparency Over Your Investment
Unclear billing and sporadic service reporting make it difficult to see the value of what you're paying for. When you don't know where your money is going, you're left questioning your IT provider's reliability and commitment to your business success.
Slow, Outdated, and Costly
Technology
Slow, Outdated, and Costly
Technology
Expensive and antiquated phone systems can prevent you from making and receiving the calls that keep your business alive, putting strain on your employees and your resources.
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The ET&T Experience: A Client’s Perspective
ET&T's Partners
99%
Customer Satisfaction Score
150+
Customers who have worked with us for 10+ years
216
Years of Combined Team Experience
Trusted IT Support from a Family Who Who Understands Your Business Needs
At ET&T, we've dedicated ourselves to supporting businesses like yours with proactive service and dependable technology. Run by co-presidents Michael and Fusun Bubernack, along with their daughters Merjan and Sirma, we believe every dollar you spend on technology should contribute to your business success. We've seen the risks that come from unresponsive, impersonal support, and we're here to be your IT and Business Phone partner in the Lehigh Valley that values your time, investment, and trust.
99% Customer Satisfaction Rating
Over 10 years and 30,000 client reviews, we've achieved 99% positive feedback based on CSAT, or customer satisfaction score. CSAT is a commonly used metric that indicates how satisfied customers are with a company's products or services.
Join Our Community of Satisfied Customers
With hundreds of loyal clients partnered with us for over a decade, we've had the privilege of providing reliable, responsive technology support to businesses, from staples in our community to pillars of the Pennsylvania government.
