Leading Provider of Cutting Edge IT Services & Communications Networks for Small to Mid-Size Businesses

Proudly Serving Eastern PA For Over Five Decades

IT Buyers Guide


What You Should Expect To Pay For IT Services


Years in Business

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Customers Who’ve Been With us for 10 or More Years

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Businesses Served

The Premier Provider of Small Business IT Services in the Lehigh Valley, PA

For more than five decades we have been providing companies throughout the region with reliable business communications equipment and services.  Although we are based in the Lehigh Valley area and enjoy working with our neighbors in Allentown, Bethlehem, and Easton we are able to provide service to a large area.  We have an established base of customers up to the north in the Pocono's, Scranton, and Wilkes-Barre regions.  We have a loyal customer base to the south in both Montgomery and Bucks County PA, as well as inside the City of Philadelphia.  We also have strong connections to the west with customers in Harrisburg, Lancaster, and York just to name a few.  Bottom line, if you are within a 2-hour drive of our Bethlehem, PA location, we are in the ideal position to help your business.

We specialize in installing, supporting, and servicing all your essential voice and data communication needs.  Consult with us on how to instantly improve small business connectivity with our cloud-based Hosted, or on-premise Digital, VoIP, Hybrid, and Virtual Phone Systems ideally suited to fit your unique environment.  Allow us to help maximize your business efficiency and productivity with enhanced Desktops, Laptops, WiFi Access Points, and Network Devices.  Better oversee operations and protect assets in and around your office with strategically placed Security Cameras.  And strengthen critical infrastructure with our structured Voice, Data, & Fiberoptic wiring, and cabling solutions.

We also offer a whole suite of data system monitoring and management solutions to help lessen the burden and allow you to focus on the core business needs.  Whether we manage or co-manage your IT services with your team, we can seamlessly provide whatever you may need.  Take advantage of our Managed Services offerings including Network Support, Remote Help Desk, Antivirus, Spam, and Patch Management services to free up time and personnel.  Protect your data and eliminate exposure to risks with our Cybersecurity Protection stack.  And shield yourself from potential data loss due to a disaster or cyber attack with our Business Continuity and Data Backup & Recovery Services.


IT Solutions and Services You Can Trust

Business Phone Systems

Features and functionality to make sure your communications needs are met.

IT Support

Assistance wherever you need it, to help keep your data accessible and employees productive.

Data Infrastructure

The hardware and components to help create a secure network and improve connectivity.

Structured Cabling

Get connected properly and improve system speed, performance and flexibility.

Security Cameras

Protect your assets from all angles with a camera system that helps keeps an eye on things when you can't.

3 Big Reasons to Choose ET&T THE Local IT Experts to Support Your Communications Networks


Reliable Service
We are the preferred technology partner for the PA State Police, with over 55 Barracks and the State HQ relying on us to keep their communication networks available 24/7/365.


Trusted and Reputable
We are a vetted and preauthorized, state contract vendor offering business phone and data security solutions to local government offices.


Quality Delivered
Have your expectations exceeded, by our team and our 'WOW' brand of service, or receive a free extra year of warranty- Guaranteed.

See What Local Business Owners Are Saying About Us…

Distinguished for the excellence they display...

Dear Mrs. Bubernack,

I’m writing to express appreciation for the work ET&T does on behalf of The Commonwealth of Pennsylvania State Police.  Notably, Mr. Tyler Jones and Mr. Mike Riddle are distinguished for the excellence they display in performing their duties.  The qualities they exemplify are cooperativeness, thoroughness and professionalism.  This is seen in all the projects worked by them, but they are especially commended for their work at Troop K Philadelphia.

As a whole, ET&T is to be commended for the timeliness and innovativeness of responses to PSP’s requests, spearheaded by Mr. Michael Yablonski.  It is a pleasure to do business with ET&T.

Pennsylvania State Police

Comfort Knowing That Our Technology Is Monitored Appropriately…

On behalf of the Firm, I have implemented three telephone systems with migration between two of those systems. The staff (did) everything necessary to assure the systems were put online smoothly with little downtime so our offices could continue to be available to our clients. In the past year, we engaged ET&T to be our technical advisors. ET&T monitors our systems for protection and function, upgrades several programs that our Firm utilizes, and implements new computers as needed among a host of other behind-the-scenes things…understanding that we, as a legal profession, are bound by strict measures of confidentiality.

…Our mission is to put our clients’ needs first. To achieve our mission, we cannot dedicate our time to becoming technology proficient…ET&T allows us to be legal professionals with a level of comfort knowing our technology is monitored appropriately.

Steckel and Stopp Pamela Eck Steckel and Stopp

Would Recommend to Anybody…

We're very happy with our service and would recommend you to anybody. Your technicians are always knowledgeable and on time.

Jon Kametz Director of Security & IT
Saucon Valley Country Club

You’ve Addressed Our Most Irritating Pain Points…

Prior to our partnership with ET&T, we had difficulty keeping up with high call volumes. Now I recommend ET&T to everyone experiencing the same issue. You’ve addressed our most irritating pain points and continue to do so, which has helped us provide better service for our customers. Your technicians are also personable and quick to respond. I’m highly satisfied with ET&T’s service

Vanessa Valley Central Veterinary Center

Nothing is Ever Too Difficult for Them...

ET&T has good people working for them. They answer every question even if repetitive, and nothing is ever too difficult for them to address. They're always looking for ways to help us and to save us money.

Maureen F Office Assistant
Senior Solutions


Our service has been outstanding! ET&T helped us update to modern technology, and have been friendly and knowledgeable while having an excellent response time.

Melissa Wehr Township Manager
Hanover Township of Lehigh County

I am especially thankful for the tech department...

So far we are very pleased with our phone system.  It works very nicely for us.  I am especially thankful for the tech department who answers my emails very quickly and with skill and kindness.  They do a wonderful job!

Recently we had an outage of phone service for 5 days, and Tyler Jones was a great help to me.  Verizon and XO had been very unreponsive, so when I contacted the ET&T Techs on Day 2.5, I was so grateful that Tyler quickly returned my email, and worked with me to confirm that it was indeed a problem with Verizon.  He also offered to send an ET&T tech over to double-check everything, and to contact Verizon for me to get some response to the situation.  I did not take them up on that, but was glad he stayed in email contact until Verizon/XO resolved the problem.

Robbin Hunsberger Office Administrator
Ebenezer Bible Fellowship Church

Easy to Use…

The system is easy to use and was professionally installed. I recommend ET&T.

Thomas Siedenbuehl West Caln Township Manager
West Caln Township

Outstanding response times and great personalities...

All too often people complain but rarely take the time to comment on great service. Just wanted to say we are impressed with ET&T. Jesse and Mike have been terrific, very knowledgeable and have outstanding response times. In addition, they have great personalities and are a pleasure to work with. We will be utilizing ET&T for all our phone and network infrastructure needs in the future.

Brian Glitzer Director of Information Technology
KME Fire

Quick to Respond and Great at Communicating

We have a great relationship with ET&T.  They always respond quickly and are great at explaining things in terms that we understand.

Dan McMahon Director of Development
Children’s Home of Easton

Readily available to assist...

ET&T has consistently provided quality IT support services to TransNet.  They respond promptly to any and all issues and are willing to go above and beyond to research and solve problems.  It is evident that proactive network support and maintenance is a priority to ET&T in order to avoid issues before they occur.  The IT Staff at ET&T is readily available to assist TransNet staff with our needs, and always communicates any necessary maintenance in advance.  Our experience working with ET&T has been very positive since our partnership began, more than seven years ago.

TransNet TransNet

A Smooth and Issue Free Experience

During the installation, there wasn't one thing that could have been better.

Everything went very smoothly.

Michael Hannsen Supervisor of Technology
Saucon Valley School District

Never had a Bad Incident...

“I have never had a bad incident with your Customer Service or your Technicians. They’re always helpful, knowledgeable, courteous, and willing to do whatever is needed in order to get the job done. Your service is one of your company’s strong points…

I’ve had the privilege of working with Doug many times over the past 5 years and can honestly say that he is one of the best Technicians I have ever worked with! And, he is the main reason we switched our support contract from Mitel to ET&T.”

Mike McGrann Senior Technical and Security Engineer
AudioCARE Systems

Pleasant, Knowledgeable, and Helpful Service

ET&T is such a great company, with great people and fantastic service.  They are always pleasant, knowledgeable, and extremely helpful.

We were due for an upgrade and the new system they installed really delivers the goods... almost too much.

JJ Bromwell Operations Manager
Link Beverages

Glad I Made The Decision To Work With Your Company…

Your technician was very skilled and efficient.  I’m glad I made the decision to utiize your services.  I had some other options to choose from as far as IT firms go – one that was very expensive and another that was comparable to your pricing.  However, I was familiar with your company through our phone conversations and your mailed offerings to my establishment.  I am very pleased with the outcome.

Bradford D. Wagner Attorney At Law

Accommodating and easy to work with...

I’d like to thank you for your assistance regarding our voicemail card problem with our rather aging telephone system here. I wanted to compliment your technicians Richard and Sean, who conducted themselves in a very professional manner that reflected very well on your organization. I appreciate the speediness in which you were able to address our phone issues and needs. Those I corresponded with were very accommodating and easy to work with.

Timothy Whelan Secretary
Cumberland County Housing and Redevelopment Authorities

Adaptable, professional, friendly and patient...

We at SJNRS have been nothing but pleased with the service and overall program delivered by ET&T - adaptable, professional, friendly and patient.

St. John Neumann Regional School Sister Virginia Stephanie Principal
St. John Neumann Regional School

Delivered far more than expected...

Just so you know, Mike has been great so far and we are very happy with the progress made...

Mike did a great job last week, and we were thrilled to get the front desk, conference rooms, and a few other phones set up and configured…

…It’s been a pleasure working with ET&T on site the last few days and we were able to deliver far more that I’d expected in a short time frame.  Looking forward to working with you all again in the future.


Quotient Sciences Eric Grigg Quotient Sciences

Appreciate the Professionalism, Expertise, and Personal Commitment

We did a telephone system reboot to accommodate the deployment of a new firewall.  I write to commend Jay Comitz for insuring this was a seamless and efficient process.  Jay's professionalism and expertise is matched only by his sincere concern for the customer.  This level of service is a big part of what we appreciate about ET&T!

Michael Nagel Director of Project and Facility Management https://www.cetronia.org/

A Huge Help

Tyrone helped us utilize our existing phone lines more efficiently, installed software, and trained staff on its use. He was a huge help!

Jay Locke Circle of Seasons Charter School

Above and Beyond Service Delivery

"ET&T's technician was respectful, completed within a timely manner, and went above and beyond..."

Victoria Montero https://www.hclv.org/


Jay always goes above and beyond to provide outstanding customer support.

Ray Palumbo Director of IT
Camelback Resort Lodge, and Aquatopia Park

Familiar Faces, Familiar Results

"We always enjoy seeing Doug.  He is pleasant and very knowledgeable.  We know when he comes it will be fixed promptly."

Karen Tropp https://www.derrytownship.org/

Thank You

Javier was professional, courteous, and worked efficiently. Thank you for the speedy service!

Mrs. Marybeth Okula Principal
St. Jane Frances De Chantal School

Go Above and Beyond to Assist Clients with Business Demands

ET&T’s customer service is the best. They go above and beyond to assist clients and potential clients with business demands. As a non-profit, we go through a thorough vetting process with significant purchases. Knowing we could rely on ET&T when we needed them made it an easy choice when we were ready to select a new telecom partner. We no longer have to wait hours to get our phone system back on line, which was a significant hardship. I’m not sure we could have managed through the COVID-19 pandemic without them; having our new phone system in place made it possible for our employees to work remotely.

Lisa Walkiewicz President and CEO
Via of Lehigh Valley

Exceed Expectations and Deliver a High Level of Service

Our new phone installation was very efficient and professional.  Everything was ready for our installation date, we had no lapse of service, and our staff love the new phones.  I also want to mention that our technician Denny, did a fantastic job!  He had to do some troubleshooting and was able to quickly resolve the issues.  I honestly appreciate how smooth this entire process has been.  Thank you ET&T for exceeding our expectations and delivering a high level of service!

Michelle Carroll Assistant to the Borough Manager
Narberth Borough

No Other Telecom Group Delivers This Level of Attention

"Remote workers and call centers have changed the way we need to conduct business. ET&T provides us with systems that allow our business to successfully navigate the post-covid world.  The knowledge and experience they bring to the table has really raised the bar."

Ron Keck Technology Delivery Manager https://www.skibluemt.com/

Consistently Excellent Service and Problem Resolution

"Our calls were not going to voicemail, and we needed someone to figure out why.  ET&T’s technician James showed up on schedule and got to work on finding the problem.  Even though it turned out to be an issue with our phone service provider, he identified the cause and made sure it was correctly resolved.  We are very happy with the excellent service consistently provided by ET&T."

Wanda Stackhouse Colonial Regional Police Department

Finished on time and within budget...

ET&T has been a trusted partner with our business for years. With our latest project, ET&T Engineers and Technicians were involved every step of the way. The project was finished on time and within budget, and ET&T was a major reason for that. Months after implementation, they are still only a phone call away for questions or concerns.

Rob Ziobro Rob Ziobro Valley National Financial Advisors
Valley National Group

They Are The Best!

ET&T, Inc. is one of many service contracts that I am responsible for. I can truly say they are the best! Their service response time is fantastic.

Northampton Area School District Robert Yanders Director of Operations
Northampton Area School District

Phenomenal Customer Service…

Thank you so much! From yourself to your whole team, the customer service has been phenomenal. It is refreshing and very rare to find.

Andrew Harbaugh Borough Hall
Borough of Hatboro

A major part of why this move was successful...

I just wanted to thank everyone for all the work you did for our move. As always Mike Riddle is just the best. He is such a pleasure to work with and I never worry about anything that he does. He worked well with the people from RCN and the other IT company and was a major part of why this move was successful.

Thanks again!

Connie Hummel Administrative Assistant
Q'Straint / Sure-Lok

Ditch The Stress of Staying on Top of Technology

Investing in a well-respected, highly capable, and responsive technology provider is no longer a luxury; it’s a requirement.  With more businesses than ever going virtual and with cybercrime on the rise, it’s critical that you stay competitive and partner with a trusted, local IT provider.  ET&T can be in your corner to recommend, install, repair, and update technology in addition to protecting your business from cyber-attacks.  Adding the expertise and experience of ET&T can really help make the greatest difference in how your communications networks perform.

What To Do Next?

Schedule Your Ten-Minute Discovery Call
Let one of our local IT consultants speak with you about your IT needs to discuss where things are now and how we can help improve them.

Understand and Determine Your Individual Needs
We'll work with you to figure out what Voice and Data options would be the best fit based on your needs and recommend IT solutions for your unique environment.

Stay Connected With A Leading Technology Provider
Save time and money with an experienced team of highly trained and knowledgeable IT professionals ready to address all those concerns.

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