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AI-Powered Communications Platform with Voice Bots by ET&T

What if your phones worked as hard as your best call center operator? Let AI answer inbound calls, intelligently route callers, and schedule appointments - without burning out your staff.

55

Years In Business 

200+

Customers Who Have Been With Us For 10 or More Years

4,500+

Businesses Served

More than Your Average Office Phone: Work Smarter with AI In
Every Area of Your Business


Smiling woman in white blazer with AI chat bubbles showing dental appointment booking conversation.

Agentic AI

With Wildix, you'll have access to an agentic AI companion that delivers 24/7 customer service, automates admin work and assists your team.

Customer satisfaction scores by agent with AI tool steps for analyzing calls and tracking objections and mentions

Customer Satisfaction Score (CSAT)

Get automatic, AI-powered satisfaction scores for every customer conversation with real-time visibility and filtering capabilities to identify at-risk interactions and track performance trends.

AI assistant interface showing options to expand, explain, rephrase, and boost employee knowledge in a team setting.

AI assistant in chat

Get a chat co-pilot to draft messages, translate in real time and give instant access to industry-specific knowledge.

User interface showing AI-powered translation and messaging features for faster communication in a team chat app.

Sales intelligence

Get AI-generated post-meeting insights, transcripts and suggested next steps to support better service and team training.

MacBook Pro displaying a sales intelligence dashboard with product demos, filters, and team collaboration details.

AI summaries and insights

Get automatic call and meeting summaries with key points and actions so your team can quickly catch up and step in seamlessly.

Laptop displaying customer request analytics and a friendly robot emphasizing voice data features

Real-time transcriptions and sentiment analysis

Get live transcriptions and sentiment analysis so teams can preview calls, voicemails and meetings before joining.

ET&T and DelGo Community Transit case study showing communication improvements and success metrics in Delaware.

When Call Volume Spikes, Your Team Pays the Price

Overwhelmed agents. Long hold times. Missed calls. Traditional phone systems don’t scale with your workload
and most “AI bots” create more problems than they solve.That’s why we built a voice-first automation platform that’s
smarter, faster, and actually integrates with your tools

  • Instantly answer 100% of inbound calls
  • Answer & Route Callers with an Emotionally Intuitive Voice Bot
  • Integrate with business critical information systems
  • Real-time transcription and AI-based analytics for quality assurance and ongoing coaching.
  • Runs 24/7 without fatigue or turnover

You Deserve IT Support That Feels Like A Relief – Not A Chore 

If you're tired of unreturned calls, confusing invoices, and not knowing who to trust—let's change that. Book Your Free IT Clarity Call or Download our Free Guide and see what your IT partner should be doing for you.

Get In Touch

Choose ET&T for responsive telecommunications support for businesses in and around the Lehigh Valley.

Address:
2360 Avenue A
Bethlehem, PA 18017

Phone: 610-628-2461

Email: Help@ET-T.com

2360 Avenue A, Bethlehem, PA 18017