ET&T: Your Trusted Partner in Managed IT Support Since 1968
Founded in 1968, ET&T has been a beacon of tradition and excellence in the communications and IT services industry. As a family-owned business, we extend our familial dedication to each customer, ensuring a high level of service and personal attention. Our offerings now span across VoIP phone systems, managed IT services, network infrastructure, structured cabling, and security cameras.
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Our Services Include:
Customized IT Management
Proactive System Monitoring
Security and Surveillance Implementations
Complete VoIP and Communication Services
Ongoing IT Consultation
Regular check-ins and updates to keep your systems running smoothly.
ET&T's Partners
Navigating IT Challenges in Lehigh Valley
Businesses in Lehigh Valley encounter unique IT challenges— from integrating complex systems to managing cybersecurity threats. At ET&T, we understand these challenges.
Evolving Technology Needs: Keeping up with technology trends can be daunting. We make it simpler.
Security Concerns: Protecting your data and systems against ever-increasing threats.
System Reliability and Downtime: Minimizing downtime and ensuring reliable system performance.
Cost Management: Balancing between upgrading IT infrastructure and managing costs.
Frequently Asked Questions (FAQs)
What makes ET&T unique in the Lehigh Valley?
What support can I expect from ET&T?
With ET&T's 15-minute response guarantee, clients can expect speedy, reliable and accurate support from our team of professionals. Our Help Desk is available 24/7/365 via phone, email, or chat to answer ensuring rapid response times to any IT issues that arise.
How does ET&T ensure the security of our IT systems?
We prioritize the security of your data through a multi-layered approach that includes advanced firewalls, encryption, multi-factor authentication, web and application filtering, regular security audits, and 24/7 monitoring. Our team of cybersecurity experts stays up-to-date with the latest threats and vulnerabilities, implementing proactive measures to protect your sensitive information. Additionally, we provide employee training to promote best practices and minimize human error.
Can ET&T help reduce our IT expenditures?
ET&T can provide numerous benefits to small businesses, including cost savings, enhanced security, and access to advanced technology. By outsourcing IT management, our clients can avoid the expense of maintaining an in-house IT team. Additionally, our team can ensure that your business stays compliant with industry regulations and is protected against costly cyber threats. This allows you to focus on growth and innovation rather than IT concerns.
What services do ET&T provide?
ET&T provides business IT support, network systems management, cybersecurity and network security compliance, backup and disaster recovery, on-premise, hosted or hybrid business telephones, structured cabling and security camera.
What industries do you specialize in?
We have extensive experience across various industries including healthcare, finance, legal, education, manufacturing, and government contracts through COSTARS. Our industry-specific solutions are designed to meet the unique regulatory and operational needs of each sector, ensuring compliance and optimal performance.
What sets you apart from other MSPs?
What sets us apart is our personal touch as long-standing members of our community. We take a proactive approach to IT management, preventing issues before they arise. Our team of certified experts brings a wealth of experience and knowledge to every client engagement, ensuring that our solutions align perfectly with your business goals. Our reputation as a top-ranked MSP is built on our track record of delivering reliable, innovative, and cost-effective IT solutions.
What is the onboarding process like?
Our onboarding process is designed to be seamless and efficient. We begin with a thorough assessment of your current IT environment and business needs. Based on this assessment, we develop a customized IT strategy and implementation plan. Our team then works closely with you to deploy and configure the necessary solutions, ensuring minimal disruption to your daily operations. We also provide training and ongoing support to ensure a smooth transition.
What is the cost of managed IT services?
The cost of managed IT services varies based on the size of your business, the complexity of your IT infrastructure, and the specific services you require. We offer flexible pricing plans tailored to your needs, ensuring you only pay for the services you use. For a detailed quote, please contact us for a consultation and assessment of your IT needs.
Join Our Community of Satisfied Customers
With hundreds of loyal clients partnered with us for over a decade, we've had the privilege of providing reliable, responsive technology support to businesses, from staples in our community to pillars of the Pennsylvania government.
