A Family-Owned And Run IT Partner That Puts Your Business First
With A Guaranteed 15-Minute Response Time and Decades of Experience, We're Here to Keep Your Business Running Smoothly.
Managed IT Services
Business Phone Systems
Security Cameras
Stop Wasting Time, Money, and Sanity on Poor IT Service
Poorly managed IT is more than just a hassle—it's a risk to your entire Lehigh Valley business. When your IT provider isn't reliable, you could face:
Costly Downtime and Lost Productivity
Costly Downtime and Lost Productivity
Every minute of downtime means lost revenue and frustrated staff. Frequent interruptions disrupt your business's flow, leaving you scrambling to catch up and disappointing your clients in the process.
Cybersecurity Threats Putting Your Data at Risk
Cybersecurity Threats Putting Your Data at Risk
With cyber-attacks on the rise, failing to protect your business can lead to devastating data breaches. Without robust security measures, your sensitive business and client information is vulnerable, putting your reputation—and your bottom line—at risk.
Frustrating Delays When You Need Support
Frustrating Delays When You Need Support
When an IT issue arises, you need swift, dependable, local support to get things back on track within minutes. An unresponsive provider leaves you feeling powerless and wastes valuable time while issues remain unresolved.
Lack of Transparency Over Your Investment
Lack of Transparency Over Your Investment
Unclear billing and sporadic service reporting make it difficult to see the value of what you're paying for. When you don't know where your money is going, you're left questioning your IT provider's reliability and commitment to your business success.
Slow, Outdated, and Costly
Technology
Slow, Outdated, and Costly
Technology
Expensive and antiquated phone systems can prevent you from making and receiving the calls that keep your business alive, putting strain on your employees and your resources.
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And Learn What You Should Expect
To Pay For I.T. Support For
Your Business Needs
ET&T's Partners
99%
Customer Satisfaction Score
150+
Customers who have worked with us for 10+ years
216
Years of Combined Team Experience
Trusted IT Support from a Family Who Understands Business
For over 50 years, our Lehigh Valley family has dedicated itself to supporting businesses like yours with proactive service and reliable solutions that prevent downtime and offer solutions that ensure reliability and efficiency across telecommunication and IT systems. Run by co-presidents Michael and Fusun Bubernack, along with their daughters Merjan and Sirma, our company delivers the dependable service and expertise we've always wanted from our own business partners. We've seen the risks that come from unresponsive, impersonal IT support, and we're here to be the family business that makes a difference—keeping your technology secure, your team productive, and your investment transparent.
99% Customer Satisfaction Rating
Over 10 years and 30,000 client reviews, we've achieved 99% positive feedback based on CSAT, or customer satisfaction score. CSAT is a commonly used metric that indicates how satisfied customers are with a company's products or services.
Join Our Community of Satisfied Customers
With hundreds of loyal clients partnered with us for over a decade, we've had the privilege of providing reliable, responsive technology support to businesses, from staples in our community to pillars of the Pennsylvania government.
Partner With The Efficient Technology And Business Phone Support Your Business Needs
At ET&T, we know that you want to be a respected business leader focused on growth, not on dealing with frustrating IT and business phone issues. To achieve that, you need dependable technology that works when you need it. The problem is unreliable service providers who you don't know and don't know your business.
As a family business, we believe every dollar you spend on technology should contribute to your business success, and we understand how crucial it is to have an IT and Business Phone partner in the Lehigh Valley that values your time, investment, and trust.
