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You Deserve Better IT Support

Family & Women-Owned Managed Service Provider
delivering refreshingly friendly and fast technology support
for Lehigh Valley Businesses.

15-Minute Response Time — Guaranteed 

You shouldn't have to chase your IT vendor. Resolving IT problems can and should be simple, efficient and even enjoyable. Here's how we do it:

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A Local Team Behind You

Keeping your IT environment running smoothly takes more than one person. You'll have a full local bench of engineers with clear roles and deep expertise working on your behalf.

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Data-Driven Processes

Your technology decisions should never feel like a guessing game. With transparent reporting and clear recommendations, you'll always know what is working and where improvements are happening.

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Service That Feels Personal

For nearly 60 years, businesses like yours have experienced IT support that feels human. When you call, you'll talk to someone who knows your name, lives in the community, and actually cares about your success.

Businesses Like Yours Made The Switch 

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BSI Corporate

"Rest easy knowing we are taken care of."
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TransNet

"Trusted partner helping us innovate."
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You're The Kind Of Leader Who Doesn't Settle For Bad Service

You want to make smart, confident decisions that protect your team and keep your Lehigh Valley business running smoothly. The problem? Your current IT partner is unresponsive and unreliable—but switching feels overwhelming.

At ET&T, we make things simple. We answer when you call, explain things clearly, and back our tech like it's our own—so you can lead without worrying what's going on behind the screens.

Switching To Better IT Doesn't Have To Be A Headache 

We get it, breaking up with your current IT provider sounds overwhelming. That's why we've made the process painless, with zero drama and no downtime.

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Step One

Book Your Free IT Clarity Call

Connect with one of our team members to discuss your unique needs. We'll take the time to understand your goals and ensure that ET&T is the right fit for your business.

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Step Two

Get A Clear, No-Tech Speak Assessment

Our experts perform an in-depth, on-site assessment of your current technology setup. Based on this assessment, we create a customized, jargon-free solution designed to protect your business, enhance your operations, and integrate seamlessly into your operations.

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Step Three

Let Us Handle The Switch

Our dedicated team handles every detail, ensuring a smooth onboarding process and ongoing support that keeps your technology in trusted, experienced hands

Managed IT Services
That Fit Your Business

Whether you're looking for full IT support, a flexible phone system, or security cameras, we've got your back.

Smiling man in ET&T branded jacket holding phone, with IT Buyer's Guide text and company logo on navy background.

Modern IT Without The Overwhelm 

Download our Smarter, Simpler IT Guide - our practical road map for business leaders across Allentown, Bethlehem, and Easton who want to modernize their technology without chaos or complexity.

Learn 9 quick wins to reduce daily tech friction, plus what to look for in an IT partner who respects your legacy and empowers your future.

Proudly Supporting Businesses Across Eastern Pennsylvania Since 1968 

From solo practices to multi-site operators, we help organizations that care deeply about their people and productivity.

ET&T's Partners

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Trusted IT Support from a Family Who Understands Your Business Needs

At ET&T, we've dedicated ourselves to supporting businesses like yours with proactive service and dependable technology since 1968. Run by 2nd generation co-presidents Michael and Fusun Bubernack, their daughters Merjan and Emma, and a team with over 150 years of tenure, ET&T believes every dollar you spend on technology should contribute to your business' success. We're confident our service will leave you feeling confident, secure, and cared for with 15-minute response time guarantees, real, local humans on the other end of the phone, and no fine-print surprises.

Join Our Community of Satisfied Customers

With hundreds of loyal clients partnered with us for over a decade, we've had the privilege of providing reliable, responsive technology support to businesses, from staples in our community to pillars of the Pennsylvania government.

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The best technicians I have ever worked with

We have never had a bad incident with ET&T's customer service or technicians. They are always helpful, courteous, and willing to do whatever is needed to get the job done. We have had the privilege of working with ET&T many times, and I can honestly say that they have some of the best...

We have never had a bad incident with ET&T's customer service or technicians. They are always helpful, courteous, and willing to do whatever is needed to get the job done. We have had the privilege of working with ET&T many times, and I can honestly say that they have some of the best technicians I have ever worked with.


Mike McGrann

Senior Technical Engineer

Our service has been outstanding! 

ET&T has helped us update to modern technology. They have been friendly, knowledgeable and their response time has been excellent.

Melissa Wehr

Township Clerk

Exceeding Expectations With Amazing Service

"From start to finish, the response from ET&T is beyond what we had expected. We explored all options together to create a system that was perfect for our organization, as well as our budget. ET&T practically did everything for us and made the transition very easy and not stressful. And...

"From start to finish, the response from ET&T is beyond what we had expected. We explored all options together to create a system that was perfect for our organization, as well as our budget. ET&T practically did everything for us and made the transition very easy and not stressful. And the training they provide is amazing. The entire team is patient, walks us through every process, and immediately answers all our questions. BEST...DECISION...EVER!"

BCTransport.org


Lisa Lange

Office Manager

No Other Telecom Group Delivers this Level of Attention

Meet with ET&T, hear what they have to say. They were hyper-focused on helping us and not trying to just sell us their product. From the very first meeting all the way through to the installation, I have not been involved with another telecom group that delivers their level of attention....

Meet with ET&T, hear what they have to say. They were hyper-focused on helping us and not trying to just sell us their product. From the very first meeting all the way through to the installation, I have not been involved with another telecom group that delivers their level of attention. ET&T now provides us with systems that allow our business to successfully navigate the post-covid world. The knowledge and experience they bring to the table has really raised the bar.


Ron Keck

Technology Delivery Manager

Quick, Thorough, and Courteous IT Professionals

"Working with Hugh is an excellent experience. When he set up my new work PC, he was quick, thorough, and courteous. He made sure to retrieve and reinstall all the programs I typically use and made sure I was comfortable with everything before he left. He even reorganized the cords under my desk...

"Working with Hugh is an excellent experience. When he set up my new work PC, he was quick, thorough, and courteous. He made sure to retrieve and reinstall all the programs I typically use and made sure I was comfortable with everything before he left. He even reorganized the cords under my desk for efficiency! Over the years I've worked with many IT professionals and Hugh is by far the best."

SuburbanTransit.org


Beth Burns

Marketing Manager

Complete, Consistent and Continuous IT Services

Reliable IT is essential for us to operate our business. We need it to work seamlessly without any disruptions and be handled with care. This is exactly what ET&T consistently delivers. They excel in communicating with our over 100 count staff and helping everyone quickly overcome any...

Reliable IT is essential for us to operate our business. We need it to work seamlessly without any disruptions and be handled with care. This is exactly what ET&T consistently delivers. They excel in communicating with our over 100 count staff and helping everyone quickly overcome any unique IT challenges. We not only utilize them for our IT management and monitoring, but also other technology related services like cabling, infrastructure, and hardware improvements across our area locations. They deeply understand how we operate and provide us with on-time and on-point service. ET&T always delivers what they say they will.


Dave Fagerstrom

CEO

Exceed Expectations & Deliver a High Level of Attention

Our new phone installation was very efficient and professional. Everything was ready for our installation date, we had no lapse of service, and our staff love the new phones. I also want to mention that our technician did a fantastic job! He had to do some troubleshooting and was able to...

Our new phone installation was very efficient and professional. Everything was ready for our installation date, we had no lapse of service, and our staff love the new phones. I also want to mention that our technician did a fantastic job! He had to do some troubleshooting and was able to quickly resolve the issues. I honestly appreciate how smooth this entire process has been. Thank you ET&T, for exceeding our expectations and delivering a high level of service.


Michelle Carrol

Assistant to the Borough Manager

Exceptional Response Time and High Level of Service

ET&T has been updating and upgrading our telecommunication system since 2006. They also handle our IT network and provide us with a seamless work environment which permits us to securely work from anywhere. Their response time and level of service have always been exceptional whenever...

ET&T has been updating and upgrading our telecommunication system since 2006. They also handle our IT network and provide us with a seamless work environment which permits us to securely work from anywhere. Their response time and level of service have always been exceptional whenever we need them.


Bryan Dunlap

Director of Finance

 A trusted partner in helping us stay on the forefront of innovation

We serve some of the most vulnerable members of our community, and reliable technology is key to delivering on our mission. ET&T has been a trusted partner in helping us stay on the forefront of innovation, ensuring our systems run smoothly and efficiently. Their team truly understands our...

We serve some of the most vulnerable members of our community, and reliable technology is key to delivering on our mission. ET&T has been a trusted partner in helping us stay on the forefront of innovation, ensuring our systems run smoothly and efficiently. Their team truly understands our needs and provides solutions that support both our operations and our growth.


Susan Kopystecki

Executive Director

Appreciate the Professionalism, Expertise and Personal Commitment

We did a telephone system reboot to accommodate the deployment of a new firewall. I write to commend Jay for insuring this was a seamless and efficient process. Jay's professionalism and expertise is matched only by his sincere concern for the customer. This level of service is a big part of...

We did a telephone system reboot to accommodate the deployment of a new firewall. I write to commend Jay for insuring this was a seamless and efficient process. Jay's professionalism and expertise is matched only by his sincere concern for the customer. This level of service is a big part of what we appreciate about ET&T!


Michael Nagel

Director of Project & Facility Management

Consistently Excellent Service & Problem Resolution

Our calls were not going to voicemail and we needed someone to figure out why. ET&T's technician showed up on schedule and got to work on finding the problem. Even though it turned out to be an issue with our phone service provider, he identified the cause and made sure it was correctly...

Our calls were not going to voicemail and we needed someone to figure out why. ET&T's technician showed up on schedule and got to work on finding the problem. Even though it turned out to be an issue with our phone service provider, he identified the cause and made sure it was correctly resolved. We are very happy with the excellent service consistently provided by ET&T.


Wanda Stackhouse

Records Manager

Efficient, Innovative, and Valuable Technological Assets

"Working with ET&T has been a rewarding experience, and I have full confidence in their ability to deliver outstanding results. The solutions provided by ET&T have significantly enhanced our ability to streamline processes and accomplish tasks efficiently. Whether it's through their...

"Working with ET&T has been a rewarding experience, and I have full confidence in their ability to deliver outstanding results. The solutions provided by ET&T have significantly enhanced our ability to streamline processes and accomplish tasks efficiently. Whether it's through their innovative software or hardware offerings, ET&T has empowered our team to work smarter, not harder."

wrighttownship.org


Pamela Heard

Township Secretary/Treasurer

You Deserve IT Support That Feels Like A Relief – Not A Chore 

If you're tired of unreturned calls, confusing invoices, and not knowing who to trust—let's change that. Book Your Free IT Clarity Call or Download our Free Guide and see what your IT partner should be doing for you.

Get In Touch

Choose ET&T for responsive telecommunications support for businesses in and around the Lehigh Valley.

Address:
2360 Avenue A
Bethlehem, PA 18017

Phone: 610-628-2461

Email: Help@ET-T.com

2360 Avenue A, Bethlehem, PA 18017