meet the lehigh valley team That's in it for the long run

Tracy Peifly Office Administrator

Tracy Peifly
Office Administrator

Casey McCarthy Service Desk Manager

Casey McCarthy
IT Service Manager

Merjan Bubernack Director, Customer Success

Merjan Bubernack
Director, Customer Success

Fusun Bubernack Co-President

Fusun Bubernack
Co-President

Mike Bubernack Co-President

Mike Bubernack
Co-President

Sirma Bubernack-Garon
Marketing Director

Adam Rodriguez
Warehouse Manager

Adam Yurcho
Infrastructure Engineer

Duncan
Chief Morale Officer

Doug Powers Senior Voice Service Technician

Doug Powers
Senior Voice Service Technician

Howard Magnes IT Service Engineer

Howard Magnes
IT Service Engineer

Howard Magnes

James Gorski
Senior Voice Service Technician

Jason Comitz

Jason Comitz
Senior Mitel Engineer

Jason Lovelace Technical Project Manager

Jason Lovelace
Technical Project Manager

Joe Geoghegan
Account Executive

Richard Graham Mitel Voice Engineer

Richard Graham
Mitel Voice Engineer

Stipo Perisa

Stipo Perisa
Help Desk Engineer

Tyler Jones
Project Manager

Gabriel Aybar - IT Support Engineer

Gabriel Aybar
IT Support Engineer

Nelson Sierra- Technical Alignment Manager

Nelson Sierra
Technical Alignment Manager

Why Businesses Work with Us

Relationships That Are Built to Last

With three generations of family ownership and nearly 60 years in business, our clients and team members stay for the long haul because relationships here truly matter.

15-Minute Support Response

When something goes wrong, you hear back in 15 minutes or less, with no runaround or waiting, just real, reliable support from a team that knows your business and takes ownership of issues, keeping your operations running smoothly without delays.

Local Service in the Lehigh Valley

We are not a faceless vendor, we are your neighbors. We live and work here, consistently showing up for the same Lehigh Valley community you do every single day, building long-term relationships through dependable service, accountability, and commitment.

People-First Support

You should not need a tech degree to get help, so we keep things clear, friendly, and focused on your team so technology feels simple, straightforward, and easy to manage, helping your staff stay confident, productive, and supported without confusion.

Proudly recognized for excellence and innovation by industry leaders.

Are You Fed Up With Your

Current IT Vendor?

Fusun Bubernack

President

You Should Have a Dependable Partner Taking Care of IT for You

You started your business to serve your clients, not to troubleshoot technology. When things break, slow down, or leave you questioning your security, IT becomes your problem. Whether you are trying to fix it yourself or calling multiple vendors looking for answers, you end up spending your time on technology instead of your business.

We Believe You Should Only Have To Make One Call To Get Your IT Problems Solved

Most business owners we talk to are not looking for cutting-edge technology. They want systems that work, costs they can predict, and one number to call when something goes wrong. No getting passed around and no juggling multiple vendors who point fingers at each other. ET&T handles IT, phones, security cameras, and cabling under one roof, so you make one call and we take care of the rest.

Schedule an Appointment Today

What We Do For Lehigh Valley Businesses

One flat monthly rate covers everything your business needs to stay running and secure, day in and day out.

Modern, reliable communication tools that keep your team connected and your clients happy.

Cybersecurity

Protect your business from threats before they become the problem that shuts you down completely.

Put agentic AI to work so your team can focus on what actually moves the needle.

Security Cameras

Professional-grade camera systems installed and supported by the same team you already trust.

Clean, reliable infrastructure built right the first time so your technology performs exactly as expected.

What Clients Say About Us

Instant Responses and Expert Support Every Time

“Everyone I've worked with at ET&T has been quick to respond and incredibly knowledgeable! They always answer my requests almost as soon as I submit them. They're easy to contact and provide very excellent service over the phone and in-person. I'd highly recommend them to a partner or friend! Thank you ET&T!”

John Gracey

Catherine Donmoyer

Fast, Reliable IT Support You Can Trust

“We've been partners with ET&T for a little while now and they are definitely the best IT partner I've ever worked with. They always have a fast response time and almost always know how to resolve our issues right away. If they don't resolve things immediately, we have the confidence to know that they'll get it figured out very quickly so we can get back to business. Excellent experience!”

Kevin Truan

Kevin Gutierrez

Above and Beyond Service That Minimizes Downtime

“We use ET&T for our phone system support. Customer Service is excellent. Regardless if you call or email, you always get a quick response and accurate help. Technicians... They are the best I've ever worked with. Willing to go above and beyond to minimize your downtime and extremely knowledgeable, friendly, and always on time. I would highly recommend them!”

John Gracey

MIKE MCGRANN

Reliable Support When It Matters Most

“The biggest benefit of partnering with ET&T has been peace of mind. Our phone system is critical to airport operations, and knowing it's supported by a team that is responsive, reliable, and genuinely invested in our success makes all the difference. I can't say enough good things about ET&T's exceptional service and the people they employ. Their technician, Jay, stands out in particular- he is one of the most knowledgeable and professional technicians I've ever had the pleasure of working with. That level of trust and confidence doesn't come easily, and it speaks volumes about ET&T's team and culture. ET&T isn't just a vendor; they're a trusted partner that consistently delivers on what they promise and we're grateful we can rely on them.”

John Gracey

GLENN KURCON

Delivering Reliable IT and Technology Services

“Reliable IT is essential for us to operate our business. We need it to work seamlessly without any disruptions and be handled with care. This is exactly what ET&T consistently delivers. They excel in communicating with our over 100 count staff and helping everyone quickly overcome any unique IT challenges. We not only utilize them for our IT management and monitoring, but also other technology related services like cabling, infrastructure, and hardware improvements across our area locations. They deeply understand how we operate and provide us with on-time and on-point service. ET&T always delivers what they say they will.”

John Gracey

DAVE FAGERSTROM

Sing Up for Our Free Email Newsletter

Frequently Asked Questions

Why should I choose ET&T over a larger national IT provider?

We get it: a lot of IT companies promise great service, but it can feel like you are just another ticket in the system. At ET&T, you work with a local, family-owned team that has been serving Lehigh Valley businesses for nearly 60 years. That means you get real relationships, direct access to support, and a partner who is invested in your success.

How quickly does ET&T respond when something goes wrong?

When something goes wrong, you should not have to wait around for help. We respond within 15 minutes every time you reach out, so you are not left wondering what is happening. Our local team is ready to jump in quickly because we know downtime affects your team and your bottom line.

Do I need to replace all my existing technology to work with ET&T?

No. In most cases, you can keep much of what you already have. We start by understanding your current setup and identifying what is working and what is not. Then we make practical recommendations to improve performance, security, and reliability without pushing unnecessary upgrades.

Can ET&T handle all of our technology needs or just IT support?

You should not have to manage multiple vendors just to keep your business running. ET&T covers IT, phones, security cameras, and cabling, so you have one partner and one point of contact. When something needs attention, you make one call and we take care of the rest.

The More You Know...

Six decades of serving Lehigh Valley businesses has taught us a lot. We share what we know so you can make smarter decisions about your technology, your security, and the future of your business.

 Are Managed IT Services Right for My Small Business?

Are Managed IT Services Right for My Small Business?

Learn the pros and cons of Managed IT services for small businesses, how to know if outsourcing IT support is right for you, and why Lehigh Valley organizations rely on ET&T for responsive, local, and... ...more

IT Services

March 12, 20265 min read

 Five IT Problems that Cost More Than You Think

Five IT Problems that Cost More Than You Think

At ET&T, we are your partner in IT management. We compiled a list of five IT problems that can cost more than you think without the right support. ...more

IT Services

March 05, 20264 min read

How Much Do Managed IT Services Cost in the Lehigh Valley?

How Much Do Managed IT Services Cost in the Lehigh Valley?

Discover the true cost of Managed IT services in the Lehigh Valley, what small businesses typically pay, and how pricing varies by industry, business size, and support needs. ...more

IT Services

February 12, 20264 min read

Let's Simplify Your IT, For Good

ET&T has been the technology partner Lehigh Valley businesses have relied on for nearly 60 years. With one call, you get responsive support, predictable service, and a local team that treats your business like it matters because to us, it does.

You should not have to juggle vendors or question whether your technology is working the way it should. Call (610) 609-7820 or fill out the form below to schedule a conversation with our team.